Very thorough anti-fraud department ;)

I just ordered a five-pack of SSL certificates at GoDaddy.com a few days ago because they have the best offer in that the price is nice and the browsers they cover are virtually 100% of all browsers. The remaining close-to-zero doesn’t need to visit my websites anyway 😆

When paying the thing, I registered with my German postal address, simply because the domains (for which the SSL certs are intended) are registered on it as well. However, I paid the thing with my Icelandic credit card as it is more convenient for me that way, despite the unfortunate difference in the dollar rate (yes, also the ISK has plummeted) or the fact that a registration with my Icelandic (matching) address would have saved me the VAT. That brought the anti-fraud department onto the plan and I got a friendly mail in which I was asked to confirm the purchase and my identity. Due to the fact that I paid with a credit card whose billing address is in a different country than the address of my registration, they thought it was a fraud. I cannot actually think of any fraud where a domain in the hands of the payer (coincidentally the name on my Icelandic credit card is my name ) could be abused in any way. I used the same email address to register at GoDaddy which you can also see on my contact forms 😉

Anyway, now it is kind of stalled. When requested, I sent immediately the front side of my national ID card as a scanned image, although I would have preferred a secure transmission in their customer area or so (which runs over https). After all, privacy was the reason to get SSL certificates in the first place. And now I can only wait. Everyone says they offer a swift service and the emails so far were pretty quickly exchanged. Also I have to take into account the time zone difference. Now that’s the hardship you get from being a world citizen 😉 … let’s see how this turns out.

Greetings to the GoDaddy.com anti-fraud department,

// Oliver

PS: And yes, I understand the skepticism and appreciate the concern. If someone would have used my credit card data to make a fraudulent purchase somewhere, this would hurt all parties except the fraudster. It’s just so damn inconvenient 😉

Update: Issue is resolved. A mail from support got lost on its way, that’s why it seemed to take so long.